Gaming is for fun, not stress. First Com believes every player should be able to play safely and mindfully — that is the core philosophy behind our responsible gaming approach.
Online gaming and betting are primarily a form of entertainment. However, some people can develop an unhealthy dependence on them, which can have a negative impact on their personal and family life. First Com's commitment to responsible gaming goes beyond policy — we provide practical tools and real support.
On our platform, you decide how much time and money you spend. Daily deposit limits, session timers, break mode, and self-exclusion — these tools keep you in control at all times.
Responsible gaming is not just about avoiding harm — it is about keeping gaming a genuinely enjoyable experience. First Com wants you to come to the platform every time feeling refreshed, with excitement rather than pressure.
Opening an account on First Com is strictly prohibited for anyone under 18. Age verification is a standard part of our registration process.
Remember: Betting is not a source of income — it's a form of entertainment. Don't chase your losses by placing more bets in hopes of winning back what you've lost.
Use the tools First Com provides to keep your gaming in check and always stay within your limits.
Set your own daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately and cannot be increased before the specified period ends.
Set a time limit for each gaming session. When the time is up, the platform will automatically prompt you to take a break.
If you feel you need a short break, you can temporarily pause your account for 24 hours, 7 days, or 30 days. You won't be able to log in during this period.
If you'd like to step away from the platform for an extended period, you can apply for self-exclusion ranging from 6 months to 5 years. Your account will be completely deactivated during this time.
View detailed reports of all your betting activity, wins, losses, and time spent. Understanding your own behavior makes it easier to make the right decisions.
If you have any questions or concerns about responsible gaming, our support team is available 24/7. Your situation will be handled with complete confidentiality.
If you notice any of the following signs in yourself, it is time to seek help.
You are spending more than your set budget and cannot stop yourself.
Repeatedly returning to play in hopes of winning back lost money.
Gaming is causing problems in your relationships with family or friends.
You are skipping work or studies to spend time gaming.
You feel anxious, restless, or experience mood swings when you are unable to game.
Hiding your gaming habits from loved ones.
You are betting with money set aside for everyday expenses.
If you notice any of these signs, contact our support team right away. Asking for help is not a weakness — it takes courage.
Set a budget before you start gaming and stick to it.
Only play with money you can afford to lose.
Do not think of gaming as a source of income — it is entertainment only.
Take regular breaks and make time for other hobbies and activities.
Avoid gaming when you're feeling stressed or low.
Never place bets under the influence of alcohol or any substance.
The outcome of every game is entirely random — no strategy works every time.
Use the session timer and deposit limit tools regularly.
Be honest with your family and friends — they are there for you.
Seek professional help when needed — there's no shame in it.
The first step in responsible gaming is setting a clear budget. Decide what percentage of your monthly income you will spend on entertainment, then allocate a limited portion of that for gaming. You can apply this budget directly on the platform using First Com's deposit limit tool.
It's easy to lose track of time when you're in the middle of a session. First Com's session timer helps you stay aware of how long you've been playing. Experts recommend keeping uninterrupted gaming sessions under two hours and taking at least a 10-minute break every hour.
First Com strictly prohibits anyone under 18 from using the platform. Age is verified during registration, and ID may be requested in cases of doubt. If you have children or teenagers at home, keep your account credentials out of their reach and use a PIN or password on your devices.
If gaming is having a negative impact on your life, self-exclusion is an effective solution. Once activated, your account will be fully deactivated for the chosen period, and opening a new account will not be possible. Any funds in your account remain safe and can be withdrawn once the period ends.
Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional by design.
One of the most important aspects of responsible gaming is accepting the reality of financial loss. Winning and losing are both part of betting. When you lose, resist the urge to place more bets to recover those losses. This behavior is known as "chasing losses" and is one of the clearest signs of problem gaming.
When you're dealing with stress, depression, or loneliness, gaming can feel like a temporary escape. But it doesn't address the root cause — it can actually make things worse. If you notice your gaming increasing due to emotional reasons, please seek professional mental health support.
The support of family and friends is vital when it comes to responsible gaming. If someone close to you is struggling with a gaming problem, stand by them with empathy rather than criticism. First Com's support team can also offer guidance to family members.
Use a strong password and update it regularly.
Keep two-factor authentication (2FA) enabled.
Never share your login credentials with anyone.
Always log out after each session.
Keep account activity notifications turned on.
If you are struggling with gaming, here are the ways to get help.
First Com Support: [email protected]
Chat with us directly via live chat.
Reach out to a mental health professional for expert counseling.
All consultations are completely confidential.