First Com's Privacy Policy

First Com (firstcom.onl) is fully committed to protecting the personal information of all its users. This Privacy Policy explains what data we collect, how it is used, and the measures we take to keep your information secure.

By registering on the First Com platform, using our services, or visiting our website, you agree to this Privacy Policy. This policy covers our Terms & Conditions' An integral part.

This policy has been crafted with all users in Bangladesh in mind. We believe transparency and trustworthiness are the foundation of a lasting relationship.

First Com collects your information in several ways. Below is a detailed breakdown of the types of data we collect.

When you contact our support team, we also retain records of those interactions so we can provide you with better service in the future.

First Com uses your data only for specific, legitimate purposes. We never misuse your personal information.

• To enable account creation and management.
• For identity verification and age confirmation.
• To process deposit and withdrawal transactions.
• To prevent fraud and illegal activities.
• To provide customer service and support.
• To send you relevant promotions and bonus offers.
• To improve the platform and introduce new features.
• To comply with legal obligations.

Under First Com's Privacy Policy, you may opt out of marketing communications at any time by contacting us.

The First Com website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

• Essential cookies: Used to maintain login sessions and ensure account security.
• Performance Cookies: Analyzes which pages of the site are most frequently visited.
• Functionality Cookies: Helps remember your preferences and settings.
• Targeting Cookies: To show you relevant ads based on your interests.

Our cookies remain active for a maximum of 30 days. Session cookies are automatically deleted when you close your browser.

First Com does not sell your personal data to third parties. However, limited information may be shared in certain defined circumstances.

• Payment Processors: Required information is shared with services like bKash, Nagad, and Rocket to process transactions.
• Law enforcement agencies: To comply with legal orders from courts or regulatory authorities.
• Cybersecurity Partner: With security experts to detect and prevent fraud.
• Technology Service Providers: With technology companies that support platform operations.

First Com does not retain your data longer than necessary. Retention periods vary depending on the type of information.

Upon account closure, all personal data is securely deleted after a defined period in accordance with legal obligations.

Under First Com's Privacy Policy, you have the following rights regarding your personal data.

• Right to Access: You can find out exactly what data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data in certain situations.
• Right to Restrict Processing: You may request that we limit the use of your data in certain circumstances.
• Right to Opt Out of Marketing: You can opt out of receiving promotional messages at any time.

First Com follows the highest industry standards to protect your data. Our multi-layered security systems keep your information safe at all times.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are stored using bcrypt hashing — they can never be read in plain text.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• An immediate alert is sent when a suspicious login is detected.
• 24/7 physical and digital security at our data centers.

The First Com platform may occasionally reference third-party services. These third parties operate under their own privacy policies, which are beyond First Com's control.

• Payment gateways (bKash, Nagad, Rocket) operate under their own privacy policies.
• Game providers operate under their own data policies.
• Analytics tools are used in a privacy-friendly configuration.

First Com is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If we become aware that a minor is using our platform, the account will be immediately suspended and all associated data will be deleted.

First Com reserves the right to update this Privacy Policy at any time. After any change, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, users will be notified via their registered email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend reviewing this page regularly.

Contact us for any privacy-related questions, requests, or complaints.

For more information, visit our FAQ Page View or Terms & Conditions Read.