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First Com FAQ —
Answers to All Your Questions

From registration to withdrawal — if you have questions about anything, you'll find clear, straightforward answers right here.

40+ FAQs Fully in Bangla Last Updated 2026 24/7 Assistance
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Registration & Account

All questions about the First Com registration process, required information, and account verification.

Login & Security

Common questions about password reset, two-factor verification, and account security.

Deposit & Withdrawal

Details on depositing and withdrawing via bKash, Nagad, and Rocket, including processing times.

Betting & Games

FAQs about the rules and strategies for Fish Game, Betting, Bingo, and other games.

Bonuses & Promotions

Everything you need to know about welcome bonuses, cashback, referrals, and special offers.

App & Devices

Questions about downloading, installing, and using the First Com app on various devices.

All Questions Registration Login Payment Games Bonus App

Registration & Account

To register on First Com, a valid Bangladeshi mobile number and a minimum age of 18 are required. You will need to provide your name, date of birth, and preferred payment method details. The entire process takes just 3 minutes. Register Now।

No. Under First Com's policy, only one account is permitted per person. Attempting to open multiple accounts from the same mobile number or device may result in all accounts being suspended. For more information, visit our Terms & Conditions Read here.

Yes, after registration an OTP will be sent to your mobile number. Once you verify your account with that code, you will have full access to the platform. Additional identity verification may be required for large withdrawals.

To change basic details such as your name or date of birth after registration, please contact our support team. You can update your mobile number and payment method details yourself from Account Settings.

To permanently close your account, please contact our 24/7 support team. Before closing, make sure you have fully withdrawn your balance. For responsible gaming information, Responsible Gaming View the page.

Login & Security

On the Login Page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The whole process takes under 2 minutes.

Entering the wrong password five times in a row will temporarily lock your account. It unlocks automatically after 30 minutes, or you can contact our support team for an immediate unlock.

Yes. First Com supports SMS-based two-factor authentication for added account security. You can enable this feature from your account settings. An OTP will be sent to your mobile each time you log in.

Yes, First Com App After downloading and installing the app, you can enable fingerprint or Face ID login from the app settings. This works on both Android and iOS devices.

Change your password immediately and notify the support team. If First Com's system detects unusual login activity, it will automatically send an SMS alert. To keep your account secure, we recommend visiting our Privacy Policy Read here.

Deposit & Withdrawal

On First Com, you can deposit and withdraw using three popular mobile banking methods — bKash, Nagad, and Rocket. All transactions are fully secure and processed through encrypted channels.

The minimum deposit is BDT 100 and the maximum per transaction is BDT 50,000. The daily total deposit limit may vary depending on your account level. For more details, Withdrawal Page See here.

Withdrawals are typically processed to your mobile banking account within 15–30 minutes of submitting a request. During peak hours or in special cases, it may take up to 2 hours.

First Com does not charge any additional fees on deposits. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own transaction fees. Please contact your payment provider for details.

A withdrawal request can be cancelled while it is still Pending. Once it moves to Processing, cancellation is no longer possible. Contact the support team as quickly as possible to request a cancellation.

Betting & Games

First Com features Fish Game, Live Betting, Bingo, slots, and many more games. You can also place live bets on cricket, football, tennis, and a range of other sports.

In Fish Game Catching bigger fish earns more points. Use special weapons and power-ups to unlock bonus rounds. Play regularly and you'll also earn daily bonus rewards.

In Live Betting The minimum bet starts from BDT 10. The maximum bet varies by match and market. Visit the Betting page for full details on betting limits.

Yes. If a match or event is cancelled, or a bet is voided due to a technical issue, the full staked amount will be refunded to your account. Refunds are typically processed within 24 hours.

Bingo In the game, you are given a number card. When the system calls a number, mark it if it appears on your card. Complete a full row, column, or diagonal and call "Bingo!" to win a prize.

Bonuses & Promotions

New members receive a welcome bonus on their first deposit after registering on First Com. In some cases, free bet credits are also awarded immediately upon registration. To find out about current offers, Registration Page See here.

Withdrawing bonus funds generally requires meeting a wagering requirement — meaning you need to place bets totalling a specified multiple of the bonus amount before it becomes withdrawable. Each promotion has its own terms, which are detailed on the offer page.

Share your unique referral link with friends. When they register using that link and make their first deposit, you will automatically receive a referral bonus. You can find your referral link in your account dashboard.

If your losses exceed a set amount in a given week, you'll receive cashback at a fixed rate. Cashback is credited to your account automatically every Monday. The amount and conditions vary according to your account's VIP level.

App & Devices

On the Download Page Go there and download the correct version for your device. Android users can download the APK file and install it directly. iOS users can also access it straight from the web.

To install an APK on Android, go to Settings > Security > Unknown Sources and enable "Install from unknown sources." Then tap the downloaded APK file to install it. Once the installation is complete, turn off Unknown Sources again.

The First Com app runs smoothly on Android 6.0 (Marshmallow) and above. Some features may be limited on older devices — in that case, you can still enjoy the full experience by visiting firstcom.onl through your mobile browser.

You'll receive an in-app notification whenever a new update is available. Or Download Page Download and install the latest version from there. Installing the new APK over your existing version will keep your account and settings intact.

General Questions

First Com is an internationally licensed online gaming platform. We follow responsible gaming practices and serve members aged 18 and above only. To learn more, visit our About Us Visit the page.

Our customer support team is available 24/7. Click the live chat button in the bottom right corner of the app or website to connect instantly. Average response time is just 2 minutes.

No separate application is needed to join the First Com VIP program. You earn points automatically through regular play and betting, and progress step by step through Silver, Gold, and Platinum tiers.

Yes, First Com is fully mobile-friendly. Visit firstcom.onl from Chrome, Firefox, or any modern browser and enjoy the full experience just like an app. However, for the best experience, App Download is recommended.

First Com FAQ — Answers to All Your Questions

It's natural to have lots of questions when you're new to an online gaming platform. The First Com FAQ section was created exactly for that reason — so you don't have to contact support repeatedly and can find the answers you need in seconds.

From registration and your first deposit to betting, fish games, bingo, and withdrawals — we want every step of your First Com experience to be smooth and secure. This FAQ page organizes the most frequently asked questions by category so you can find answers quickly.

Tip: If you can't find your answer here, reach out via live chat. Our support team is available 24/7 and responds in an average of 2 minutes.

First Com takes security seriously. We use 128-bit SSL encryption and advanced firewall technology to keep your personal information and financial transactions fully protected. Privacy Policy Learn more on the page.

Bonuses and promotions can be confusing. Keep in mind that every bonus has its own terms and expiry date. Read the conditions carefully before claiming a bonus to avoid any issues later. Visit our Terms & Conditions Full details are on the page.

Responsible gaming isn't just a slogan for us — it's a core principle. We believe gaming should be a source of entertainment, not financial stress. If you or someone you know is showing signs of gaming addiction, please contact our Responsible Gaming Get help on the page.

Start your journey with First Com today — Register for Free and enjoy your welcome bonus. If you already have an account, Log In and start playing right away.

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